Case Study: How QMS achieved a healthy work-life balance with accommodation

#Accommodation #Booking #case study #Wellbeing #Mental Health #Work-life Balance

Achieving a healthy work-life balance is crucial for overall personal and professional well-being. Balancing responsibilities effectively and managing time efficiently can increase productivity, reduce stress, and improve job satisfaction.

In this case study, we explore how Comfy Workers, a contractor accommodation provider, helped Quality Marking Services (QMS) enhance their employees' work-life balance by providing comfortable and convenient accommodation during their work assignments away from home.

Quality Marking Services (QMS) is a family-run business specialising in complete line marking and surface treatment solutions. They have gained recognition in their industry for their innovative systems, such as HyperLine and HyperGrip. As a nationwide company, QMS often requires employees to work away from home for extended periods.

Challenges Faced by QMS

Jenni Bell, the HR and Office Manager at QMS, was responsible for various tasks, including arranging accommodations for employees working away from home. Initially, she relied on motel chains like Travelodge but found this accommodation unsuitable for longer durations. Employees often felt isolated in their hotel rooms, lacking communal areas for socialising and experiencing a "home from home" environment. Jenni searched for contractor accommodations but needed help finding options that met their requirements.

Discovering Comfy Workers

Seeking a better solution, Jenni's search led her to Comfy Workers. She expressed the need for accommodations that offered a sense of home for their employees during extended work assignments. Comfy Workers' expertise in finding suitable accommodations tailored to their client's needs intrigued Jenni and prompted her to seek assistance.

The Solution Provided by Comfy Workers

Comfy Workers worked closely with QMS to identify their unique requirements and preferences. By leveraging their extensive network and expertise, Comfy Workers found ideal accommodations that offered a "home away from home" experience for QMS employees. These accommodations featured communal areas for socialising, fully equipped kitchens for preparing meals, and comfortable living spaces.

Enhanced work-life balance with cost-saving

Working with Comfy Workers, our team enhanced work-life balance, reduced stress levels and saved valuable time. Not only that, but we also delivered significant cost savings to the business.

Jenni Bell, Office and HR Manager, Quality Marking Services (QMS)

Positive Impacts and Benefits

The collaboration between QMS and Comfy Workers offered numerous benefits for the company and its employees.

Enhanced Work-Life Balance

QMS employees experienced improved mental health and well-being during their work assignments. Access to communal spaces allowed them to socialise and engage in activities together, reducing feelings of isolation and promoting a sense of belonging.

Time and Stress Management

By delegating the responsibility of finding suitable accommodations to Comfy Workers, Jenni experienced reduced stress levels and saved valuable time. Comfy Workers' prompt and efficient service allowed Jenni to focus on other important tasks, ensuring everything was organised before the weekend.

Cost Saving

Comfy Workers' extensive network and negotiation skills enabled them to secure accommodations at competitive rates. QMS benefited from significant cost savings compared to traditional options like hotels. The financial savings were substantial, resulting in thousands of pounds saved for the company.

Working with Comfy Workers, our team enhanced work-life balance, reduced stress levels and saved valuable time. Not only that, but we also delivered significant cost savings to the business.

Experience with Comfy Workers

By partnering with Comfy Workers, Quality Marking Services feel they successfully addressed the challenge of securing comfortable and convenient accommodations for their employees. Comfy Workers' expertise and dedication to finding tailored solutions led to enhanced work-life balance, improved mental health and well-being, time savings, and cost efficiency for QMS. This case study serves as a testament to the importance of prioritising work-life balance and the positive impact of effective accommodation solutions on employees' overall well-being.

Comfy Workers vs Airbnb: For Guests

Feature	Comfy Workers offers...	Airbnb for Work provides...
Worker-ready properties	✅ Vetted for workforce stays	⚠️ Varies by host
Parking	⚠️ Listing dependent	⚠️ Listing dependent
Inclusive utilities and housekeeping	✅ Fully inclusive and fortnight housekeeping	✅ Fully inclusive, with only end of stay housekeeping
Multiple beds/shared team homes	✅ Available and prioritised	⚠️ Inconsistent
Support during stay	✅ Responsive human team	❌ Varies by host

Frequently Asked Questions

Yes. We offer net terms and trade accounts.

Bookings can be handled within an hour, where over 80% of accommodation requests receive a shortlist in this timescale. Most extension requests are confirmed within minutes.

Yes — include these in your brief and we’ll prioritise them.

Yes — POs can be optional or mandatory, with 30-day terms for approved accounts.

Use flexible terms: guest swaps, phased check-ins and simple extensions.

Yes. Consolidate by month, site, PO or project.

Often yes, especially for 3+ people over multiple nights, because you price per property, not per room.

Yes. By default, properties listed on Comfy Workers include Wi-Fi, heating, water, electricity, and council tax as standard. Prices are all inclusive. Everything is ready for use when your team arrives. On the rare occasion, when the property does not have Wi-Fi, this will be visible in the property amenities.