The Background
AE Global is a mechanical and electrical contracting specialist delivering projects across sectors including petrochemical, pharmaceutical, power, and industrial infrastructure.
Their teams regularly travel across the UK and Ireland to deliver engineering work, often in complex or remote locations.
Leanne Devlin, Travel Coordinator, is responsible for making sure engineers are in the right place, at the right time, and ready to work - with accommodation playing a critical role.
It's just so easy
It’s just so easy. We get what we need quickly, the properties are ready to move into, and everything runs smoothly.
Leanne Devlin, Travel Coordinator, AE Global
The Challenge
Accommodation requirements are large and varied.
Typical projects involve:
- Up to 30 engineers at a time
- A mix of supervisors and site teams
- Long-term stays of 6–12 months
- Multiple properties (houses or apartments)
Previously, Leanne sourced accommodation herself using Booking.com and Google.
This approach was inconsistent.
“Sometimes it was okay, sometimes it was a nightmare.”
Challenges included:
- Finding suitable accommodation in remote locations
- Ensuring parking for multiple vehicles
- Managing utilities and property setup
- Making sure properties were ready for teams to move straight in
- Time spent searching and coordinating across multiple providers
Accommodation wasn’t just a booking task — it was an operational burden.
The Change
Leanne discovered Comfy Workers while searching for a better solution.
“I couldn’t believe my luck when I found you.”
Everything is perfect
I couldn’t ask for anything else. Everything is perfect — it’s just so easy.
Leanne Devlin, Travel Coordinator, AE Global
The Solution
Comfy Workers now handles accommodation sourcing for AE Global’s engineering teams.
Properties are selected to meet real site requirements:
- Close to site
- Parking for work vehicles
- Fully furnished and ready to move into
- Equipped with essentials (bedding, kitchenware, utilities)
This means engineers can arrive and start work without delays or setup issues.
The Results
The biggest benefit has been ease and reliability.
- Engineers arrive to accommodation that is ready to live in
- Less time spent searching and coordinating
- Properties suited to long-term stays
- Budgets aligned to project requirements
- Simplified utility and setup logistics
“It’s much easier for the team to be ready and get straight to work.”
Even in challenging locations, accommodation is consistently delivered.
“No problems — even in remote Scotland.”
AE Global Case Study
AE Global needed accommodation for engineering teams working across the UK and Ireland, often in remote locations. Sourcing accommodation through Booking.com and Google was inconsistent, time-consuming, and difficult to manage — especially for larger teams and longer stays.
By working with Comfy Workers, Leanne introduced a simpler, more reliable process. Accommodation is sourced based on real project needs — including location, parking, and fully furnished properties ready for teams to move straight in.
As a result, AE Global got consistent accommodation, even in remote locations. Less time was spent sourcing and managing bookings, and their workforce spent less time readying the property on arrival. Budgets aligned to project requirements and the invoice-based payments with credit terms suit finance teams.
“It’s just so easy.
We get what we need quickly, the properties are ready to move into, and everything runs smoothly.”
Leanne Devlin, Travel Coordinator, AE Global
The Impact on Finance and Operations
The move away from credit card-based bookings has also improved internal processes.
Invoice-based payments - including credit terms have made life easier for finance teams.
“The payment terms are music to their ears.”
This creates a smoother process across operations, finance, and project delivery.
Music to our easrs
The payment terms are music to our finance team’s ears. It’s a much better way of managing accommodation than paying upfront or with credit cards.
Leanne Devlin, Travel Coordinator, AE Global
The Experience
For Leanne, responsiveness and reliability stand out.
“Mark and Marta have been great — responsive, honest, and get me whatever I need.”
Requests are handled quickly, and issues are resolved without disruption.
“I’ve never had more than a few hours without a response.”
Overall, the experience has been simple and consistent.
“I couldn’t ask for anything else. Everything is perfect. It’s just so easy.”
Consistent, quick, and much easier
We used to source accommodation ourselves and it could be a nightmare. Now it’s consistent, quick, and much easier to manage.
Leanne Devlin, Travel Coordinator, AE Global
Comfy Workers vs Booking.com vs Airbnb: Admin Features
We know things happen last minute, criteria changes and project details change, which is ease of use and speed of resolution are so important; here’s comfy Workers compares to other providers.
| Feature | Comfy Workers | Booking.com for Business | Airbnb |
| Brief by email or phone | ✅ Yes — just share team size, dates, location | ❌ Platform login required | ❌ Platform login required |
| One contact for multiple requests | ✅ Single point of contact for all your teams | ⚠️ No centralised account manager | ⚠️ No centralised account manager |
| Amendments without rebooking | ✅ Seamless changes via your account team | ⚠️ Often requires cancellation & new booking | ⚠️ Often requires cancellation & new booking |
| No credit card needed | ✅ Invoice + PO options | ⚠️ Card required for each booking | ⚠️ Card required for each booking |
Admins save hours per month and avoid chasing confirmations - and sometimes, you just need to speak to someone on your side.
Much easier for our teams
The properties are ready to move into, with everything included. It makes it much easier for our teams to arrive, get settled and productive at work.
Leanne Devlin, Travel Coordinator, AE Global
